Sometimes there is no wax. If this is the case, we will use the available time to investigate what is happening with your ears or hearing and suggest the best way forward. The appointment will be charged as normal. If we think you need a different type of appointment like a hearing test we may need to rebook you for this at another time.
Other causes for blocked hearing are fluid behind the eardrum or sudden hearing loss. If we have time we can do further assessments to investigate the cause of the blocked sensation, or we may need to book another appointment for this.